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Guest Reviews


The manager and reception team were so helpful and friendly. A lovely welcome! The room was clean, very comfortable, and a real pleasure to stay in. I cannot think of anything. The stay was a delight.


Couldn’t ‘t have wished for a better experience lovely hotel warm friendly staff and good food. Hotel was near to visiting family who live in that area and also my Step Son who was over from Australia.  The hotel accommodated all my request for a big bed and walk in shower as I have two knee replacements in less than 5 months. Also my Step Son and family were able to join us for dinner on the Friday night and for Breakfast on Sunday morning all Staff were very attentive at all times and especially with my little granddaughter it gave me a most happy experience and would certainly look to book again.


The concierge staff were really friendly, and got us booked in quickly which was great. There was only one time where we saw people queuing to be seen but the queue was gone within a few minutes. The bar and restaurant guys that looked after us that night were fantastic too, we had 3 men look after us and each of them went out of their way to make sure we had everything we needed without seeming to hover. I give my hats off to the hotel and staff as I didn't see a single person at any point without their masks on and sanitising their hands regularly. As long as they keep that up then I can see many guests enjoying their stay with you. 


Everything was clean, room was a great size, Staff were very friendly, food was good, leisure facilities excellent.   


My daughter and I had a wonderful time at the Crowne Plaza in Reading. It was my first time out in 14 months so I was extremely nervous. However the staff were both professional and extremely helpful. My daughter and I had a wonderful experience and we will be going back. 


Great place to relax. Clean and comfortable. Great team from the receptionist to the restaurant team. 


From the time we checked in till we checked out, It was one of the best experience. The Receptionist explained everything we needed to know in detail, reducing confusions. The bed was big and comfortable. Had a really good sleep . Everything in the room was excellent. 


We enjoyed a great 2 night stay. The staff were really making the effort to keep the hotel clean and safe taking the time to explain the measures they had taken. The pool area was great for a refreshing swim. We enjoyed and excellent meal in the bar, as well as a good selection for breakfast.


We have stayed at a number of Crowne Plaza hotels and have always been impressed with the service. This time round there has been changes due to the pandemic and I think the hotel have done a great job given the circumstances.


A very clean hotel with bright, clean and airy rooms. Great value and staff are excellent.


Absolutely loved our recent stay here, staff very welcoming and friendly, nothing was to much to ask and enjoyed everything about our stay we will definitely be back again :-)


All the staff at Wokingham Crowne Plaza really do go the extra mile to accommodate you. They are friendly, professional and very polite. Waiters were all so exceptional. Reception staff supported us when we asked for help and spa staff know how to make you feel secure and relaxed. The hotel is very sophisticated and well presented for keeping everyone safe during Covid! We had a great weekend.


Hotel is an excellent location close to M4. Lovely quality hotel. We have eaten here as non-residents and the food is good also. Superbly clean and modern.


The pool, customer service, cleanliness of room, spa services, breakfast, staff are warm and welcoming and attentive.


Excellent Crowne Plaza and very new. Hotel was very clean and did not feel at any risk. Will certainly stay again.


Food was amazing good choice and well presented had a nice double room plenty of space, staff friendly and helpful! Good COVID measure in place nice clean fresh hotel nicely decorated through out, definitely stay again.


Lovely hotel, staff great, room great and WiFi rapid.

Valued Guest:

Room was very clean and very well catered inside. Toiletries in the room smelt lovely. Really liked that there was decaf coffee as well. Bed was very comfortable.

Baby H:

Enjoyed my stay here its my second time... nice gym, clean rooms, friendly staff. Great room service


This hotel is extremely clean, rooms are large and spotless, room service fast. Breakfast was lovely and lots to choose from. Staff very helpful.


A very relaxing stay only wish it was a longer break. Will definitely come back.


Very impressive hotel right from entry, room was a great size, great bathroom and toiletries. Very clean. Friendly welcoming reception staff, would definitely recommend and we would have no hesitation in staying again. Very close to get to Heathrow.


Lovely modern hotel with very welcoming staff. Easy check in, was upgraded as there were no standard rooms with twin beds. Rooms clean and well equipped and breakfast superb. 


Our stay at this hotel was really nice. Room was clean with comfortable bed with choice of firm or soft pillows. Overall cleanliness in the hotel was superb. The highlight of our stay was dinner and breakfast at the Caprice restaurant, was amazed by choice and quality of food . Did not expect such a culinary experience!     Lovely modern hotel with very welcoming staff. 


Stayed here for one night on a recent business trip. The rooms were well furnished, clean and comfortable. 


A comfortable hotel, the rooms provide a home from home experience, plenty of towels, toiletries, pillows and refreshments. Plus air con, always a bonus. All you can eat breakfast with a great choice available, the bar and lounge was very comfortable and relaxed. The staff were friendly and welcoming. The parking was excellent.


A very nice and comfortable hotel to stay at. The lobby and bar area is particularly good for informal meetings and socialising.


This hotel exceeded my expectations and I would definitely recommend it highly to others. Breakfast lunch and dinner were excellent, spa was great and my room was great. I slept so well. We were so relaxed at breakfast we almost forgot to check out! Parking was great too! Staff were excellent! Will definitely stay again.


Best place to stay if you are in Winnersh / Wokingham Area.


Just wanted to say a big thank you to the kitchen and restaurant staff for a lovely Mothers Day meal. Thank you for your time and hard work.


Had a wonderful stay at this hotel and experienced the best service from every staff member that we came into contact with, definitely exceeded expectations. Room was very clean and spacious, food was of a high standard and spa treatments were very good. Highly recommend this hotel.


Clean very helpful staff very nice break for me and my partner would go back and will go back.


A good hotel with friendly staff and an excellent location. Rooms are quiet and comfortable with good beds.


Such a classy venue, the room was exquisite! Loved the sofa and desk & chair addition, perfect for work, perfect for formal functions


Easy to find, friendly welcome great staff. Clean comfortable rooms. Free parking. Will definitely use again


Excellent service throughout my stay. The room was great and the exercise facility is a big plus!


Great quality hotel in excellent condition with well trained staff


Professional staff, exceptionally clean and relaxing atmosphere.


Well maintained HI - a cut above the usual and so much better than the local Hiltons that are in much need of a re-fit.


Very relaxing and comfortable hotel to stay in. Will definitely be back!


Great Place to Stay, Excellent location, Excellent accommodation, Excellent efficient staff


Came down to stay before a meeting in one of the offices beside. Super friendly staff! They now know my name and breakfast preferences! Dinner was great-has the two course Indian meal with cobra. Both me and colleague thought the food was great. Room was lovely, clean and bed comfy!


I totally love this hotel. My husband and I have stayed here for anniversaries and our honeymoon and we love getting away and relaxing here.


Had a lovely weekend stay. Great food ,facilities and services.


Great place to relax after work very comfortable Night’s sleep too


A great hotel with comfortable beds, good size very clean rooms and free parking. The food at the restaurant is very nice and the presentation very good, would definitely stay again.


The room was extremely well appointed and comfortable. I received a room upgrade, which was a very pleasant surprise. The food quality far exceeded expectation, in particular the catering for the training course I was attending. The staff were very professional and helpful throughout. They were courteous and understanding   I am extremely grateful for their patience and help. They made what could have been a distasterous visit into a truly enjoyable stay.


Happy with our stay. Lovely Staff. Would definately recommend.


I’ve stayed at your hotel many times before, I stay this weekend with my friend. I’ve never had one thing to complain about. Just wanted to say thank you. Your staff are so friendly, I’m also a cleaner manager and I can’t thought the hotel it is spotless. Can’t wait to come again. Many thanks again .


The room was comfortable and a nice size. The food was excellent and dinner plus the service was great - please give compliments to the chef. This hotel is beautiful and well kept. The massage was also really good.


One of the more modern Crowne Plazas and it shows, the hotel is smart, clean and a nice place to stay for business. As a business traveler it has everything you need and does it well.


If your looking for a quiet hotel and a comfortable place to stay then Crowne Plaza, Reading is certainly the place! Quiet, comfortable, great atmosphere and good food you could not wish for anything more. Will certainly stay again when in Reading!


My friends and I have spent some quality time at this Hotel and we will definitely go back. The staff are polite and friendly, the hotel is clean and tidy and the rooms are spacious. The spa is very clean and overall amazing I will definitely recommend his place to others and I will go back myself very soon!


My daughter and I have just returned from a lovely night away with lunch and a spa treatment. Excellent location near the train station so combined our visit with a shopping trip to Reading. Our facial and massage was lovely with excellent therapists. We chose from the Indian set menu for lunch which was absolutely gorgeous. The hotel was immaculately clean and our twin room had plenty of room and storage with a fab shower in the ensuite. My daughter had been to the hotel with friends before, this was my first visit. I have booked to take my mum next month only this time I've added in dinner and a longer spa treatment and can't wait to return. 


Very friendly and helpful staff.. Our room was very luxurious and impeccabley clean. What do you think would make the food and beverage experience better? We really enjoyed our meal at the Restaurant - pianist in the bar was lovely to hear whilst eating.


Thank you Crowne Plaza staff for an excellent stay. It has been a great trip


My wife and I had an excellent experience recently. Great room, pool and spa. The rooms were extremely clean and comfortable and the food a very high standard. We are planning to visit again! 


Disabled access, my husband has to use wheelchair most of the time, is excellent. The room is perfect for wheelchair users, bathing facilities are excellent. We always find the staff at this particular hotel very friendly and helpful. Generally it also a quiet and pleasant hotel at weekends.

Babatunde Bello

The room is spacious, clean and well arranged. The chair and bed very confortable. The room ambience makes for good relaxation, and the price is great for the value provided

Janet T.

Great, friendly staff, beautifully clean, comfortable room, yummy breakfast, generally lovely hotel. Nothing too much trouble, really enhanced the weekend !

V. Lee

Such a great place to spend the weekend with the girls! It's the 2nd time we've stayed as the location is perfect for us all and we were again very pleased with our choice. The rooms are very comfortable and well finished, the treatments we had were very nice and the Indian menu in the restaurant was fantastic. Topped off with a great breakfast int he morning we didn't want to leave! 


I love the serenity and services. I had to check out in the morning but on arrival,the receptionist was lovely and helpful to tell me that if I could sign up to be a loyalty member, then there shouldn't be any hassle of me rushing to check out in the morning but rather 2pm. That was so good.I loved my night there.Comfy bed and neat room.

Kirsty S.

Stayed here last night as part of a group booking, and what can I say it was a lovely hotelrooms where very clean and modern, beds comfy, food was buffet style and plenty to choose from, would definitely stay again

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