Celebration Customer Reviews

Anonymous

Not my first time coming but my partners. From arrival to service, facilities and leaving me and my partner had a really great experience and the staff were all so friendly and welcoming. My partner had a great birthday experience and I would definitely recommend this hotel and will be back again soon. Thank you for your hospitality and your service.

Mr & Mrs Treeves and Mr & Mrs Currie

Can you please pass this message of thanks to all the staff that worked so hard on New Years Eve to make the Gala Dinner/Dance so enjoyable.
We had a very good evening, the food was excellent as was the DJ who played a very good mix of music. The staff as usual worked extremely hard including the barman at the main bar who never stopped all night, working exceptionally hard under pressure.
As you are aware this was our 6th or 7th year attending this function and it was certainly as good as any of the others we have been to. Thanks again for providing us with a memorable evening.

HELEN

Friendly staff, made you feel Welcome. lovely afternoon tea and spa faculties. We went for our anniversary and wife's birthday, the staff went out off their way to help us celebrate.

SUKY

I just wanted to thank you and your team for making our event memorable on Saturday, all were amazing. I have been approached by many of the guests wanting me to make it an annual event. I would like to speak to you over the coming months to try and put something in the diary for next year. Thanks again for all your help.

angela J. 

We are very grateful for your help, advice and expertise leading up to the dinner arrangements. We were all delighted with the way the evening went and are extremely grateful to you and all the staff who were such an enormous help. The tables were beautifully presented and the dinner was excellent. At the evening we received many, many compliments from our guests on the service and helpfulness of all the staff. The room for the silent and live auctions plus the raffle was very big so the guests were able to walk around and mingle without being too crowded. We believe this was the most satisfying fundraising evening, with every attention to details, we held over the past 20 years. Once again, we appreciate all the time and effort you and your staff offered to our guests on this momentous occasion of our 20th anniversary of promoting safer cycling for disadvantaged children.

JO M.

I just wanted to give you some feedback after our event on Saturday. We truly couldn't have asked for a better event team. Nothing was too much trouble for the team. We were very impressed with the organisation of the room when we came to set up, and how accommodating everyone was to help us do our bit. The service was seamless and we had so many comments at how lovely it was. The room felt luxurious and welcoming and everyone had an absolute blast! Everything went brilliantly, thanks to your wonderful team on the night! I really appreciated your professionalism and help before the event, especially as this was the first event of this kind for us, so there were probably many silly questions! You have always been prompt to reply and reliable in delivering information. We would definitely recommend Crowne Plaza, Winnersh for future events.

Angie

Great event and your team were fantastic. Everyone has commented on how good everything was.

Janice W.

Just to say a belated thank you to everyone at the hotel for such a wonderful afternoon to celebrate my mother’s birthday. It was ideal to be seated in the restaurant, all the staff were extremely helpful and the pianist even played Happy Birthday! A lovely afternoon tea was provided and enjoyed by all. My mother, her friends and family all had a lovely time and I was able to relax and let the Hotel staff do all the work. I know that December is always an extremely busy period and well done to everyone for still being so thoughtful and smiling even on the Friday after Christmas. It was much appreciated by all. I will definitely use the Crowne Plaza again to host a celebration.

Teresa

Please accept my thanks for the fabulous meal and care we received yesterday. My father whom is usually quiet absolutely chatted away , loved his meal and had the time of his life. Every person whom came enjoyed their meal and many remarked on how brilliant the venue was. James and the team ensured my every request was heard and met with professional efficiency. I could not have asked for more. Thank you for all of your help and please pass on my thanks and praise to the team and your managers. We would recommend you to our friends for a similar function.

bick

I would like to say a big thank you to you all for making our afternoon tea and Leila's 18th celebration extra special. The sandwiches and cakes were delicious and plentiful - and the birthday desert was a beautiful touch and much appreciated!

Helen

I hope to make another visit in the not too distant future. just wanted to say a big ‘thank you’ to you and the whole team on Friday / Saturday. The party was great, as was the stay in the hotel. The whole team of waiting staff / bar staff and the team behind the scenes were great, we had a lovely time.

Rosemary

This is to thank all of you for the party last night the service was the best l have seen.The food was really good and everybody enjoyed. looking forward to the next time. Thank everyone for me please as they all did a really good job.

Tim C

I just wanted to thank you and your team for the excellent delivery of our event on the 6th of August, and you especially for all the work and care you put in over the last six months. The evening was very special for us and you made it even better by the quality of the arrangements, standard of service and the quality of the food. The chef excelled in his delivery - rave reviews on the lamb dish and the desserts. Please pass on this email to the management chain so that our appreciation of your professionalism combined with the personal touch is noted.

Tim C

I didn’t get chance to speak to you at the end of last evening, but I wanted to thank you and all your staff for your help in making the evening a great success. Everyone I spoke to was extremely complimentary both about the quality of the meal and the service. I really appreciated your help and would not hesitate to use the hotel again, or indeed recommend it to colleagues.

Patrick

On behalf of the President and members I would like to thank all your staff involved with our function last Saturday for an excellent evening. The arrangements on Saturday were first class and, as the organiser, I was very pleased with the room layout, the meals and the other facilities. Please thank all the staff involved, of course all the kitchen staff.

Anha Apte

Just wanted to say a big thanks to you for all your help. We had a great time at Crowne Plaza. All our guests really liked the venue and food was excellent. All staff was really very helpful. We would definitely recommend the place to other friends. Thanks again for your help.

Yasir & Sana

Just to let you know the celebration lunch went very smoothly yesterday and we want to thank you for organising it all. It was a pleasure working with you and a fair bit of the stress was removed from your good organisation in advance. The food was delicious so please pass on our thanks to the chef. We also want to thank all the staff on the day particularly JD and Animesh – no request was too much for them and despite some changes to the timings due to the entertainment being delayed everything was taken in their stride. All the staff had smiles on their faces and no request was too much for them – they were friendly and made us feel very welcome. It was a pleasure being a guest at your hotel and I will definitely recommend you for future events amongst my family and friends.

Sue R.

Just wanted to drop a quick line to say thanks very much for all your assistance in organising our dinner on Tuesday. The feedback I received was the food was excellent and the service extremely efficient. Can you please pass this on to the team.

Surinda G.

Just writing to convey our sincere thanks to you and your staff for the help and support we recived from you on 23rd April 2016. It was the one of the best function we ever done everyone like the venue and food was excellent.Please convey our thanks to everyone and we look forward to see you again in future.

Nikita & Michael

I wanted to write a review and thank everyone at the holiday Inn for our lovely stay! We got treated like royalty and can not wait to go back! The rooms were stunning the spa was amazing. The staff were friendly and so accommodating. We came for my birthday weekend and was the best birthday iv had so far. The restaurant was so beautiful the staff I can't tell you how welcoming they were. They recommend the curry and was the best iv ever tasted! They were so friendly and made my meal so much better! My partner asked me to marry him here at the hotel so we will never forget our stay. Crowne Plaza was the best hotel iv stayed in and would definitely be going back! I wanted to praise the staff who made our stay phenomenal. The restaurant staff Animesh and Marshall who made our meal so lovely and the reception staff who were helpful and accommodating Ashwin and Elmarie thank you all for a lovely stay!!

Sarah L.

Went on Christmas day for 5 course lunch. Fabulous food, service excellent, greeted with glass of champagne on arrival, and atmosphere was fab. Piano player a great addition. Will be booking again for next year.

Irena L.

Just a quick note to thank you for organizing the NEW Year booking for us. The meal was stunning and we had a really good time. Please can you let me have your Valentine menu when it is available. we had excellent service particularly from Jaideep who did his best to make us feel comfortable.

chrissweetsandcrisps

My wife and I recently had our 2015 Christmas Day meal at this restaurant and it was excellent! The food was of a very high standard and the table looked fantastic - we had place name cards and it was dressed with streamers, ribbons, crackers and party poppers. I was worried that as it was a very posh restaurant (it had a suit dress policy) the portions would be tiny? I have a healthy appetite and at Christmas more is better and the portion sizes were huge. The waiters were very helpful and professional - especially as the restaurant was so busy - they all managed to keep in the spirit of Christmas and looked the part (silly Xmas hats etc). The highlights of the meal were the incredibly good pianist who was playing live Christmas music, the fantastic food and great atmosphere that really got us into the Christmas spirit. We retired to the bar area where the Piano player was and enjoyed a lovely hour with a few drinks and live piano music - Fabulous ! We even spotted Santa Claus on our way out..... A really great Christmas Day meal and we will be booking again for Christmas 2016.

Lynn & Keith F.

We wanted to pass on to yourself and the other members of staff our thanks for the amazing weekend we had while staying with you for NEW Years Eve 2015. The function room looked amazing on arrival and as always with every attention to detail. The different set up to the room seemed to work very well too. The Gala Dinner was delicious and the waiting staff were attentive and friendly. Our table was in an excellent position. We also all congratulated the Disco Man which we believe was different to previous years. He pitched the music exactly right to the age and mood of the Guests present, making the evening very enjoyable. So much so that the majority of the Guests wanted to have a dance - everyone seemed to have a wonderful evening. A good nights sleep and a leisurely brunch before check out added to a great start to 2016. My thanks also to the housekeeping staff who bagged up my PJ'S ready for collection when I left them in the room by mistake. We wish you all a good 2016 and look forward to booking for NEW Years Eve 2016 in due course.

Lyn & Keith F.

Please accept our apologies for the lateness of this E Mail which I intended to send to you earlier but life got in the way. We wanted to pass on to yourself and the other members of staff our thanks for the amazing weekend we had while staying with you for NEW Years Eve 2015. The function room looked amazing on arrival and as always with every attention to detail. The different set up to the room seemed to work very well too. The Gala Dinner was delicious and the waiting staff were attentive and friendly. Our table was in an excellent position which we give our thanks to Liz for arranging, near enough to feel part of the evening but sheltered enough to protect my neck injury from any knocks on a busy evening. This prevented me getting a terrible headache which unfortunately often happens. We also all congratulated the Disco Man which we believe was different to previous years. He pitched the music exactly right to the age and mood of the Guests present, making the evening very enjoyable. So much so that the majority of the Guests wanted to have a dance at some point and our only comment was that the dance floor area was not really big enough. That apart everyone seemed to have a wonderful evening. A good nights sleep and a leisurely brunch before check out added to a great start to 2016.

Chris B.

My thanks also to the housekeeping staff who bagged up my PJ'S ready for collection when I left them in the room by mistake. We wish you all a good 2016 and look forward to booking for NEW Years Eve 2016 in due course. Many thanks once again. Well done – all worked perfectly well and it was a lovely evening, thank you. I wanted to specifically point out that the Hotel did an outstanding job for us – this was the 3rd of 3 recent Christmas events and the Crowne Plaza served by far the best dinner of any of them. Special mention for the salmon starter and the Sea Bass. The service was also excellent and I would like you to pass on my compliments.

Geldste.

Our 4th visit to the hotel for the NEW Years Eve Gala Dinner and we stayed at the hotel overnight and the following night. Thoroughly enjoyed the dinner and entertainment with a very good disco. Hotel as usual very friendly, professional and comfortable. We sampled breakfast, lunch and evening meals all very good and reasonably priced. Will definetly return next yer for NEW Years Eve and try to bring a group of friends with us.

Clive.

On behalf of Gina, Daniel, Sarah and myself I just wanted to thank you both for arranging our NEW Years Eve dinner. The table preparation and food in the Caprice Restaurant were both excellent as was the service. Our thanks especially to the restaurant staff who were impeccable and could not do enough for us, particularly when addressing Sarah’s gluten intolerance and diabetes. We had our champagne in the main dining area at midnight and the girls danced until 1.00am.n(Daniel and I watched!!). All in all a very enjoyable time, even more so as the booking was very late. Thank you once again and we are all happy to recommended you in the future.

Anthea Braithwaite.

Just to say thank you so much for assisting me in arranging a last minute Christmas Party table for the 10 of us, on Sat 19th December. We all thoroughly enjoyed ourselves with the wonderful food and the DJ who played all sorts of music. We appreciated your help so much at a time when we had been let down by another hotel in Wokingham. You certainly “went the extra mile” for us.

Ann & David Burnham.

Just to say how much we enjoyed our Christmas lunch with you this year. The food was excellent and it was good to see Nick and all the regular members of the staff who are always so welcoming and attentive towards us.

Jade K.

Spent Christmas here on the residential package 2 night stay. 24th - 26th December 2015. The hotel is very modern, stylish and clean, the rooms are beautiful and a very high standard. We were greeted warmly at reception and our package was explained to us. The food was amazing and the waiting staff cannot be faulted. The spa was also beautiful and the massage I had was just what I needed! We had a really lovely stay and will definitely be back in the future! Thank you for a memorable and relaxing Christmas.

George E.

Just wanted to thank you and everybody at the Crowne Plaza for a great evening on Friday. It was really well organised and we had a fantastic time. Many thanks for all your help with this and for your attention at all times. Hope you have a lovely Christmas and NEW Year.

Pete & Norma B.

We just wanted to say how much we enjoyed my mother’s 92nd birthday lunch today, and to thank everybody for making it such an occasion. Thank you again and best wishes for Christmas and 2016.

Chris M.

I just wanted to thank you and your team for an amazing night. Everyone thoroughly enjoyed themselves, and some of the comments that have come back include “it’s our best Christmas party so far”. The food was fantastic and the staff on the night really worked well and looked after us.

Lorraine.

Just wanted to say a big thank you to your staff and you for yet again a brilliant evening on Friday. Have a lovely Christmas.

Stuart C.

The party went absolutely fantastic thanks to your great organisation and the hard work the hotel staff put in throughout the night. The guests continuously gave praise for the staffs efforts and the quality of the food provided. Our guests also gave praise to the other staff working away from the main party and the bedrooms provided for the evening. I even heard someone say that this was the best Crowne Plaza they had stayed in. I would like to thank you and the all the staff at the hotel for making the evening such a memorable occasion, particularly for Suzanne. It was the perfect venue!

Tina S.

Firstly I would like to thank you for the very efficient and professional service you all provided for the Group Booking I made with you for our Senior Managers on 14th and 15th September. In addition to the excellent facilities offered by your hotel and great service offered by you, I would like to let you know that our Senior Managers were very impressed by the excellent cuisine offered at the Caprice Restaurant on evening of 14th September, please thank the Chef who produced such an interesting menu and delicious cuisine and also thank the Waiters for their attentive service that evening, also thank you for the very attractive and helpful table place cards, all of which contributed in a very real way to making our VIP event such a tremendous success. A big thank you to you once again for the excellent service and I would like to let you know that all the managers are very keen for their next meeting to take place at our Winnersh Triangle Office again so they can take advantage of the excellent hotel facilities, service and cuisine once again.

Kays.

I would just like to say a very big thank you for all you did for our PROM on Friday and assisting in making the event so special for so many young people. I can honestly say your staff were fabulous and I would most highly recommend your team in the future. Thank you again. Below are just a few comments I have had from young people and parents since Friday night which I thought I would share with you. That is one of the best proms so far thank you Kay and the staff it was amazing prom x don't no what we do with out you". "Thank you for your hard work for planning for this amazing event, and I think this is your best event yet and that was worth 100% to remember in my life time". "I just wanna say another big thank you and it was the most fun and brilliant night. Hopefully you can do this again next year in a limo. I want to say another massive big thank you to all the staff".

Iain B.

We certainly all enjoyed the evening, the food was absolutely fantastic! Really very nice, very fresh, excellent quality appropriate, i had starter of salmon was absolutely perfectly spot on! i would have eaten more! Big thank to the fantastic chef who worked hard during busy period on the night, i had witness, also thank staff who looked after our hosting event for they do good with service, i appreciate for his work hard. Bar staff is certainly very friendly. this i had to recognize. i think those foods price, and hire rooms fee is very reasonable. i would recommend this place to my friends to visit, in future, Thank you so much once again.

Catt22.

We were upgraded as we belonged to The Crowne Plaza group and had a lovely room which was very peaceful and we did not hear any outside noise. The whole event was brilliant and the food during the evening was excellent and so was the service. The staff were all very attentive and there ready to pour wine for you. Next time we will bring our costumes so that we can use the leisure facilities. Breakfast was good although we are old fashioned and do prefer the made to order breakfast instead of help yourself. Checking out was painless and we left happy with out stay.

Angela1852

As this was my first time staying in a hotel for Christmas Eve and Christmas Day I was unsure whether it would work. I can confidently say all my expectations were exceeded. The atmosphere was festive without being overdone, the staff were attentive without being too jolly, the Christmas decorations were lovely but discrete and all the rooms were warm and comfortable. The Christmas lunch menu offered a range of lovely choices so I was not restricted to the traditional turkey etc. The whole experience was relaxing, comfortable and cosmopolitan. There was something for everyone no matter what faith, creed or colour.

Sebastian M.

“Third year in a row - brilliant"

We had our Christmas Dinner here and once again the Banqueting Team deal seamlessly with late additions, cancellations. The food was excellently priced, well cooked and nicely presented. They had laid it all out with crackers, party-poppers, table decorations and proper silver service place setting. They also did all the place settings including the place cards and layout sheets - all at no extra cost. My mother was my guest (to present an award) and she had a room as did my wife and I; clean, well kitted out with a huge TV, lovely bed and stocked bathroom. The staff were friendly, efficient, patient and thorough - the whole experience has been flawless. Which is probably why I'll book 2015 Christmas Dinner there again!”

Tracy B.

"I just wanted to let you know that all went very well at the weekend. the team did a great job organising things and it all worked very well. Many people have commented on how much they enjoyed the event, the food, and that the staff were very helpful, & generally excellent. Chris Rock on the disco was also just what we needed, with background music whilst people ate and then stepping up the volume and tempo after this, but never so loud that people couldn't talk. He also mixed things up and took requests. Those who stayed were also very impressed with the rooms (modern, clean, comfortable, and larger than expected), and several used the pool or gym. The breakfast also got the thumbs up. The reception and breakfast staff were all friendly and helpful too. Few of the local people had been in the hotel before but were very pleasantly surprised and would recommend the hotel to them. I enjoyed my evening very much. Thanks again to you for all the organisation and to the team for the delivery on the night/over the weekend. Please pass on my thanks to all involved."

Sharon H.

"Just wanted to say that on behalf on Microchip everyone enjoyed the party – so well done to you and your team. I am having very good feedback this year. Enjoy Xmas and have a great NEW Year"

Karen G.

"Karen & I want to thank you, Marcin & all the staff at the Crowne Plaza most warmly for all your help & support both in the run up to last Saturday's party & on the night itself. Everything went as well as we could have hoped. And we've lost track of the number of our friends who were full of praise for the food, the occasion, the entertainment and the charming helpfulness of all your people."

Clarissa D.

"I would like to formally extend my gratitude and thanks on behalf of BFBA for sponsoring the Ball and for helping us make the evening a memorable one for all the right reasons.

I would like to thank you personally for the attention to details and your willingness to work with my requests. Guests were wowwed by the set up, the choice of menu and the venues Wow factor! THANK YOU from the bottom of my heart.

Rest assured, Crowne Plaza , Winnersh has left a special place in our guests heart that they will rave about it to their friends and family - I know I will and my friends will... You know what they say you tell one person about an experience you have - 9 people will know about it!! You work out the maths :-)) I hope to be doing business with you again"

Bill H.

"We were thrilled with this hotel, which is comfortable, clean, and as a bonus allowed our two small dogs to stay too. We appreciated the room being checked before check out; a helpful protocol for hotels accommodating dogs. Reception staff were courteous and efficient, and help was on hand for the assistance we needed with our luggage. The covered, secure and CCTV monitored car park was a bonus. The hotel's excellent sound proofing meant that we were not disturbed by others leaving or returing to their rooms. Being a little away from the motorway, the normally associated traffic noise was considerably muted, and we slept like proverbial logs on the very comfortable bed We would have no hesitation in staying at this hotel again."

Karen C.

"Karen & I want to thank you, Marcin & all the staff at the Crowne Plaza most warmly for all your help & support both in the run up to last Saturday's party & on the night itself. Everything went as well as we could have hoped. And we've lost track of the number of our friends who were full of praise for the food, the occasion, the entertainment and the charming helpfulness of all your people. Do please pass on our thanks to everyone concerned.."

Kim W.

"I would just like to say thank you for a very enjoyable Christmas Lunch, and if you could please pass on our sincere thanks to all the staff who were involved in making it so enjoyable. A good time was had by us all, and the children especially enjoyed the Father Christmas!".

Ken M.

"Just wanted to say how much we all enjoyed our party on Saturday. Everyone thought the food and the hotel were superb! Many thanks to you for your organization and to all the staff on the night.

KD Parson.

"I just wanted to say a very belated 'thank you' for the Management dinner held at the Crowne Plaza on 26 November. We received very positive feedback on both the venue and the food.
So handy to know that we've got you just up the road!"

Carlos B.

"On behalf of all the people that attended the Christmas Party last Saturday, we want to express our gratitude for helping us having such a great time at the Crowne Plaza J10 Reading. Starting from you with all your kindness and patience to everybody involved during and after the party -the chef and all the kitchen staff and all who took care of every detail during the night - all of you, helped and made of this party a big success. Thank you all very much and we are looking forward to organize others events there. We also wish you all a Happy Christmas/Holidays and a Great 2014"

Sharon & Tom

"I just wanted to say a huge thank you for all your help with our recent booking for Tom's birthday. We both had a fabulous time from start to finish, and we're looking forward to doing it again! The hotel has such a wonderful atmosphere and being so close to home, it feels like going on holiday without having to deal with the stress of travelling!

Claire M.

"I would just like to thank yourself and the entire restaurant/bar staff for making Jim's birthday
celebrations go so well on Sunday. He thoroughly enjoyed it and the helpfulness of the staff made my day go smoothly too. The menu was great and enjoyed by all and Jim's birthday plate of fudge was lovely. Please pass on our thanks to the rest of the staff involved and I look forward to dining or hosting another event with you again in the future. I do hope the staffs attempts to put all the furniture away before the storm was worth it we were certainly impressed with their hard work.

Natalie, Maiden Erlegh School

“Thank you so much for all of your and your staff’s efforts with our Christmas Party on 21st December. Please pass on my thanks to all who worked that day; particularly the young gentleman who managed the party (I have forgotten his name). He was an absolute credit to your team and dealt with all of our needs wonderfully. Despite previously working at Crowne Plaza Guildford myself and already knowing that the service would be satisfactory, the staff still managed to go above and beyond my expectations. The food was delicious and the service was impeccable. I have had nothing but glowing reviews of the evening, so thank you very much. I appreciate all of your hard work and support that you have given to me in those stressful few weeks of me attempting to party-plan! If I have the opportunity to arrange the Christmas do again next year, I know who I will be coming to.”

Ruth, Hope to Albania

“All aspects were wonderful-the venue,the service, the waiting staff, the manager, the food-we were delighted with all and would recommend you highly to anyone else! When catering is above 100 I usually find the food disappointing-but your chef’s starters and main courses in particular were excellent. Also-should we repeat the event-you would be our first choice!”

J. Paterson

Just wanted to say thanks for our lunch this afternoon. Your organisation was excellent and the team were very attentive and went out of their way to deal with the many requests that came up. Please pass on my thanks to the chef as the food was excellent. As a guy who once run his own marketing business I thought today was excellent and the feedback received was really positive. I had a quick chat with your general manager and gave him my immediate reaction and I know he was happy, so well done.

Steve & Alison

We visited the hotel for the NEW Years Eve package which included a five course meal with a disco which lasted through to 1.00am and stayed overnight. The meal was excellent with the staff both professional and friendly and the function was attended by approx 80 persons.
The hotel was by the best Crowne Plaza we have over stayed at and a class above the rest and very noticeable the first class service from all the staff which was very professional but also had a personal friendly touch. We stayed in room 428 which was excellent and had all the facilities we required. During our stay we used the leisure facilities including swimming pool, sauna, steam room and also had a massage. The staff there were excellent. The location of the hotel is close to the M4 with a station nearby and Reading just a couple of miles down the road. Many thanks to all the staff for a memorable NEW Years Eve and as we only live 15 miles from the hotel we will definitely return.

Ruth, Hope to Albania

“All aspects were wonderful-the venue,the service, the waiting staff, the manager, the food-we were delighted with all and would recommend you highly to anyone else! When catering is above 100 I usually find the food disappointing-but your chef’s starters and main courses in particular were excellent. Also-should we repeat the event-you would be our first choice!”

J. Migno

“Thank you very much for all the help you gave me in arranging the Christmas Dinner which took place last night. We were made to feel very welcome and were well looked after by the staff on duty. The cadets, their guests and the members of staff had a most enjoyable evening. The food and service were both excellent and the table settings were very festive. It was a great evening!”